"This is not something I usually do but I've had such an incredible customer service experience I would like to let you know about it and supply feedback.
I'm refurbing my swimming pool and was referred to Mazista from an architect who used some of your granite tiles for a swimming pool waterline and coping in the Western Cape (Iím based in Mpumalanga). Khangwe was the sales person that helped me.
I have been living in Europe for the last 10 years and am used to a high level of customer satisfaction that is very rare in South Africa but Khangwe absolutely excelled himself in bending over backwards to ensure I got what I wanted and when I wanted it. He is a real asset to your organisation and on the strength of him alone I shall be referring people to buy from Mazista. My order was not straight-forward and I needed a lot of help to get what I needed on time and no requirement was hassle for Khangwe and he dealt with everything efficiently and in a very friendly manner.
I just wanted to pass this feedback on to his superior and your branch management. Please look after him".